SIXT - FinlandREQUIRED RENTAL DOCUMENTSTHE REQUIRED DOCUMENTS AREWhen collecting the vehicle, both the main driver and additional drivers must present a valid Driving Licence with a photocard and a valid Passport. A driving licence must be presented in legible Roman letters. An International Driving Permit (IDP) will be required if the driving licence is written in characters different to those of the renting country.
It is the drivers responsibility to ensure that they have the appropriate licence. Please check with the embassy or consulate in advance.
A credit card in the name of the main driver is required, with sufficient funds for both the security deposit and for any service or extras requested locally. The card (either credit or debit depending on the destination/supplier) must be in the full name and surname of the driver and display the 16 numbers. The PIN code will be required. The Flexible Autos voucher is required when picking up your rental car.
If you do not present any of the required documents, the documentation is not valid or you do not have enough funds on your credit card, the car rental agent may refuse to deliver the vehicle, without refunding any amount if the supplier establishes it in its conditions. LICENCE REQUIREMENTSDriving Licences must be held for a minimum of 1 years. ADDITIONAL REQUIREMENTSPlease note, the supplier reserves the right to request additional ID or conduct further identification check with an external credit organisation. Additional requirements for Finland are: The driver requires a valid license issued in one of the following countries:
Any country part of the EU/EEC
Any country part of the Geneva/Vienna Convention on Road Traffic
Hong Kong
Macao
Taiwan
Driving licenses issued in China are not accepted.
These conditions are specified for all Sixt-rentals. The General Rental Terms and Conditions of the Finnish Car Rental Association are applied on top of these conditions for all car rentals in Finland. Please see www.sixt.fi/fileadmin/sys/agb/sixt_FI_en.pdf for details.
DEPOSITDEPOSIT INFORMATIONThe deposit will be refunded on return, any fluctuation of currency exchange is not the responsibility of the supplier or flexible autos. The following deposit will be debited at the start of the rental:
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| CCMR, CCAR, CDMR, CDAR, CXAR, CWMR, CWAR, IDMR, IDAR, IDAH, IXAR, IWMR, IWAR, SDAR, SVAR, IFAR, IFAE, SFAR, SFAE, SPMR, A, S | | 300.00 | | EUR | |
| FDAR, FDAH, FDAE, FWAR, PDAR, PDAE, PWAR, FVMR, FVAR, PVAR, PFAR, PFAE, FTAR | | 500.00 | | EUR | |
| XDAR, XDAE, LVAR, XFAR, LFAR | | 1500.00 | | EUR | |
METHODS OF PAYMENTForm of payment accepted: American Express credit card, Diners Club credit card, Mastercard credit card, Visa credit card Form of payment NOT accepted: Cheques, Cash, Prepaid cards, Debit cards, Credit and Debit cards for electronic use only, Maestro, Cards not issued by a bank, Solo, Virtual cards, Visa electron Two credit cards may be necessary for hiring certain premium car groups. Credit Cards should be valid for a mínimum of 2 month/s from the final day of hire. Please note, that payments with credit card may require the PIN of the credit card. TAXESUnless otherwise indicated all costs indicated in these terms and conditions are subject to local taxes and fees.
EXCESS AMOUNTS The CDW (Collision Damage Waiver) and TP (Theft Protection) have an insurance excess.
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| ECMR, CCCC, CCMR, CDMR, CPMR, CXMR, IDMR, IXMR, SDMR, FDMR, FDMX, CCAR, CDAR, IDAR, SDAR, FDAR, PDAR, CWMR, IWMR, SWMR, FWMR, CWAR, IWAR, SWAR, FWAR, PWAR, SVMR, FVMR, SVAR, FVAR, PVAR, SPMR, IFMR, SFAR, PFAR, FDAH, SVAH, ECAE, IFAE | | 900.00 | | EUR | |
| IDAN, LCAR, LPAN, LZAR, XSAR, XDAR, LVAR, XVAR, LFAR, XFAN, XFAR, FTAR, PTAR, FDAE, XCAE, PFAE, XFAE, XTAR, LVAE | | 1500.00 | | EUR | |
| XXAR, XSAX | | 2500.00 | | EUR | |
Following a damage or service case, the driver is always obliged to fill out an accident report form with the Provider. Infringements involving the car, traffic accidents, theft/damage of the vehicle and damage to persons or animals must always be reported to the police, otherwise the Hirer shall be liable in full for all costs relating to the damage or assistance case, regardless of the protection products chosen.
FUEL POLICYTHE FUEL POLICY IS Cars will be supplied with a full tank of fuel and should be returned full. Otherwise the client will be charged for missing fuel, plus a refuelling charge.
It’s important the customer refuels within 10 kilometers from the drop-off point and keep the fuel station ticket.
ELECTRIC VEHICLES: the customer has to return the vehicle with the charge level stated on the rental agreement. Otherwise he will be charged for kWh missing battery plus an extra fee per kwh.
Subject to availability, customers can purchase locally:
"Prepaid fuel/prepaid charge": cars can be returned at a lower charge level with no further cost. kwh not used won''''t be refunded.
"Fuelling/Charging Service": cars can be returned at a lower charge level and customer will be charged only for the kWh missing.
AGE RESTRICTIONSTHE AGE RESTRICTIONS AREAll charges exclude tax and local fees, unless otherwise stated. The Minimum Age for drivers are:
| | Age | | Range | | Charge per day | | Max charge per rental | |
| MBMR, ECMR, CCMR, CCAR, CDMR, CDAR, CXAR, CWMR, CWAR | | 19 | | 19-24 | | 0.00 | | EUR | | 29.00 | | EUR | |
| IFAR, IFAE, IDMR, IDAR, IDAH, IXAR, IWMR, IWAR, MBMR, ECMR, CCMR, CCAR, CDMR, CDAR, CXAR, CWMR, CWAR | | 20 | | 20-24 | | 0.00 | | EUR | | 29.00 | | EUR | |
| IFAR, IFAE, IDMR, IDAR, IDAH, IXAR, IWMR, IWAR, MBMR, ECMR, CCMR, CCAR, CDMR, CDAR, CXAR, CWMR, CWAR, SDAR, FDAR, FDAH, FDAE, FWAR, PDAR, PDAE, PWAR, SVAR, FVMR, FVAR, PVAR, SFAR, SFAE, PFAR, PFAE, FTAR, SPMR, S | | 21 | | 21-24 | | 0.00 | | EUR | | 29.00 | | EUR | |
| XDAR, XDAE, LVAR, XFAR, LFAR | | 25 | | | | 0.00 | | EUR | | N/A | | | |
There is no maximum age limit (Subject to the driving licence expiration and licence requirements)
ADDITIONAL DRIVERSADDITIONAL DRIVER REQUIRMENTS AREAll additional drivers must meet all rental requirements, accompany the main driver when picking the rental car up and sign the rental agreement. Additional drivers are charged at 29 EUR, per rental, per additional driver.
DRIVING RESTRICTIONSGENERAL RESTRICTIONS AREDriving the vehicle without prior consent outside of the hire country will invalidate the agreed insurance coverage. CROSS BORDER/INTERNATIONAL ONE-WAYSIf an International one-way travel is permitted, we will confirm the availability and the price of this service once the reservation has been made and we have received a confirmation from the supplier. The driver can take the vehicle cross border providing he has informed the rental desk prior to departure. There is an addtional fee payable for cross border travel of 80 EUR per rental, which must be paid locally, on collection of the vehicle.
Cross Border Rentals are allowed to the following countries:
Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
A written permission by Sixt Finland is always required when crossing border to any other country. Car registration documents provided by Sixt Finland on request are mandatory to cross the border to any other country than Sweden, Norway or Denmark. Mandatory car registration documents are required also in case of long-term usage (more than 30 days) in Sweden, Norway or Denmark.
The required winter tires (without studs) for trips to foreign countries outside Scandinavia and the Baltics must be requested in advance, and the customer is held liable for all the costs related to tire change during winter season.
Customers traveling to Baltic States and Poland are held liable for minimum of 20% of the value of the rental vehicle, regardless of the chosen protection products.
Cross Border rentals to Russia are not possible.
Cross Border Fee
If the rental car is driven to other countries than Sweden, Norway or Denmark, a Cross Border Fee of 80.00 EUR is applied for organization of mandatory documents NATIONAL ONE-WAY TRAVELFor National one-way travel, we will confirm the availability and the price of this service once the reservation has been made and we have received a confirmation from the supplier.
GRACE PERIODTHE GRACE PERIOD ISThe supplier establishes a grace period of 29 minutes from the indicated time in the reservation. If the rental vehicle is NOT returned after the expected time, inclusive of the suppliers grace period. A full days rental will be charged to the customer. IMPORTANT:
The client must scrupulously comply with the delivery and return times indicated in their reservation and on their voucher.
Although the number of rental days as well as their price are calculated based on 24-hour periods, some providers charge penalties or even additional days from the exact return time that appears in the reservation, without taking into account the period of 24 hours.
Flexible Autos will not make any refund / compensation for this reason.
EXTRASTHE AVAILABLE EXTRAS AREOptional Extras, are to be paid locally, they do NOT include local taxes and fee unless otherwise stated. Extras cannot be guaranteed and are subject to availability. | Booster Seat (15-36 kg aprox) | | 26.00 EUR Per Rental | | 3 - 7 years | | GPS Unit | | 10.00 EUR Per Day | | Maximum charge 100.00 EUR per rental. | | Baby Seat (approx. up to 13kg) | | 35.00 EUR Per Rental | | 0 - 1 years | | Child Seat (9-18 kg aprox) | | 35.00 EUR Per Rental | | 1 - 3 years | | Ski Racks | | 200.00 EUR Per Rental | | |
DELIVERY AND COLLECTION DELIVERY AND COLLECTION AVAILABILITYProviding the Delivery and Collection service is available, confirmation will be given at the time of booking.
OUT OF HOURS SERVICETHE OUT OF HOURS SERVICE AVAILABILITY ISThe Out of Hour service is by request basis only. This service may not be available at all locations. There will be an extra charge of 40 EUR + tax, for picking up and dropping off the vehicle. In some cases airport/location fees may also be applied. All Out of Hours fees are to be pay locally.
CANCELLATIONS AND NO SHOWSCANCELLATION AND NO SHOW POLICIES AND FEES| Cancellation policy and fees: Cancellations are generally free of charge up to 48hrs prior to collection. If your reservation is cancelled within 48 hours of your collection time, charges may apply. Please contact the Flexible Autos call centre to confirm any possible charges. | | No show policy and fees: The booking will be considered a ''''No Show'''' for a number of reasons, but not limited to: failure to collect your rental car at the agreed booked time, if the main driver and any named drivers are unable to present the requested documentation, failure to present a valid driver’s licence, failure to provide a credit card with enough credit for the deposit, or are found to be incapable of driving the vehicle through, alcohol or drugs. A 100% cancellation fee will apply unless otherwise stated. No refunds are payable on cars returned early. |
SUPPLIER/ROADSIDE ASSISTANCEROADSIDE ASSISTANCE INFORMATION In case of a breakdown customers must stay with the car and contact the rental office for assistance. Telephone numbers are on the rental paperwork, please confirm at the time of pick-up of the rental vehicle. In case of an accident, the customer must remain with the vehicle, and complete a police report at the time of the incident. In case of theft of the vehicle or vehicle equipment customers must contact the rental office and make a report to the police.
EXTRA INFORMATION AND COSTSWINTER COVERThe Winter Cover Service is 4 EUR per day. The Winter Cover Service maximum charge is 56 EUR per rental. The Winter Cover (tyres/chains) is mandatory from the middle of November to the middle of March every year. The customer can pay at the rental desk when picking up your rental car. The required winter tyres (without spikes) for trips to foreign countries have to be requested in advance. The winter package includes amongst others winter tyres (with studs) auxiliary heating equipment and ice scraper. RENTAL EXTENSIONExtensions of your rental period is only available on a pay locally basis. DELAYED OR DIVERTED FLIGHTSReservations will be held for 1 hour(s) from the specified reservation, during the business open hours time, after which they will be classed as a no-show. If a customer arrives after this time then a vehicle is not assured. We will do everything possible to provide a vehicle. This may include offering a different vehicle and rates may be different to the original booking. Flight numbers provided are for informational purposes only. It is the responsibility of the customer to inform the location of any delays Please inform the supplier of your flight number/details.
WHAT''S NOT INCLUDEDWHAT''S NOT INCLUDED IN THE BOOKING COSTSAdditional Cost such as: Towing charges. Fines. Administrative expenses for fines. Traffic congestion charges and penalties. Administrative expenses for damages. Expenses for loss of use. Toll. Extra cleaning. Special services and any other concept not included in the section of what is included. Delivery and Collection Fees (Paid locally) One Way Rentals Optional Extras (Paid Locally) Toll Charges Tow Charges Please read the Terms and Conditions of your vehicle hire carefully before signing for the rental vehicle.
Please note, not all supplier excess waivers cover the following, unless otherwise stated in the excess waiver packages: damage to wheels, tyres, hubcaps, locks, windows, side and rear-view mirrors, undercarriage of the vehicle, suspension, damage to clutch, damage to exterior paintwork. Any damage and loss incurred not arising from general use.
If there is an option extra and service you do not want, you must ask for the removal of the item before signing the contract. Any option extra and service that is accepted with the customer’s signature will be charged to your credit card and Flexible Autos you will not be able to reimburse it later. DRIVER NEGLIGENCEDriver negligence''s and deliberate damage/loss, are not covered by the suppliers insurance waivers, and will incur additional costs and administration charges, if the customer has been found to have acted against the terms and conditions of the rental agreement:
Dropping the rental vehicle off at a supplier office, other than agreed in the rental agreement.
Abandoning the vehicle.
All costs derived from the use of the incorrect and/or lack of petrol.
The supplier is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended having these items covered through personal travel cover.
The loss/damage of the vehicle documents and/or keys.
It is not permitted to remove the vehicles seats.
If the driver is found to be under the influence of alcohol or drugs, and/or found using their cellular phone at the time of the accident.
Driving the vehicle when tired and not feeling well.
The use not permitted includes and is not limited to the following cases mentioned by way of example: Pushing or towing another vehicle.
Driving in areas not suited to public transport, such as beaches, race tracks, forestry roads, back roads, dirt roads and very poorly paved roads that could cause damage to the underside of the vehicle.
Driving the vehicle in restricted areas, and more specifically on airport roads and other roads for aeronautical and/or military use.
Negligent behaviour when the vehicle’s indicators show an alert that customer’s state are known to them when they sign the agreement.
Transport of goods or animals and, in particular, substances that are hazardous, inflammable and/or poisonous for the vehicle and its occupants.
The transport of individuals or goods for which the customers receive direct or indirect payment.
Using the vehicle for unlawful activities, reckless driving, sub-leasing the vehicle, giving driving lesson, or teaching special driving technics.
Transporting a number of passengers and amount of luggage not authorised for the vehicle concerned.
Manipulation of the speedometer. Customers must report any malfunction of the speedometer to the supplier immediately.
Transport of luggage or any other item on the vehicle’s roof, even when an adequate luggage rack is used for the purpose.
Damage to the vehicle caused by leaving tempting items in plain sight inside the vehicle.
Dirtying the inside of the vehicle beyond what would be expected from reasonable and careful use.
Driving against the traffic regulations.
The vehicle is driven by a person who is not authorised to do so in the agreement, as either a customer and/or a supplementary driver.
Continued use of the vehicle after the rental period has ended.
DISCLAIMERTERMS AND CONDITION AMENDMENTSFlexible Autos makes every effort to ensure that all the information provided is correct at the time of booking. The terms and conditions presented in the rental voucher are reviewed and updated by the supplier on a regular basis. Flexible cars are not responsible for the updates if made after the booking has been made. |